Refund Policy

REFUND POLICY

1. NON-REFUNDABLE

We do not accept refund or exchanges unless the item you purchased is defective. If you receive a defective item , please contact us within 14 days from purchase , if 14 days or more have passed since your purchase , we cannot offer you a replacement.

2. RETURN OF DEFECTED GOODS

No , you don't need to ship back the defected goods , we understand that it is very DANGEROUS to handle a broken glasses.

Snap a picture of goods received condition
Email Pictures and your Ordering Number to nayla@lacust.com
Properly dispose of the defected goods

3. REPLACEMENT OF GOODS

We will process your replacement ASAP , with more wrapping protection .